Sustainability 

The Kelling Heath experience is built around enjoying the unique natural environment, it is vital for us to conserve it as much as possible for the future. We have a full time countryside team who have been working on the estate since 1996, and to further focus our efforts we were the first holiday park in the region to appoint a full time Environmental Officer in 2008. Our commitment to the environment and sustainable running of the park is outlined in our Environmental Policy.

Kelling Heath is committed to achieving environmental best practise in all areas of the business as follows:

Reduce Energy and Water Consumption by:

• Promoting the efficient use of resources and materials including water, electricity, gas, raw materials and other resources
• Metering consumption of water and energy where practicably possible to review and reduce consumption
• Install sustainable and resource reducing technology where practical

Work with our suppliers to:

• Purchase eco-friendly, fair-trade and locally produced products where possible
• Encourage more sustainable practise down the supply chain
• Avoid the use of hazardous materials, where necessary seek substitutes to lower environmental impact
• Promote the efficient use of company transport and reduce vehicle emissions

And to also:

• Reduce waste by following the waste hierarchy and where waste occurs reduce the volume to landfill
• Train and support staff in monitoring and encouraging environmental progress

What we have been doing to achieve our commitments:
Lighting on the Park is limited to the Village Square to reduce light pollution and preserve the night skies; this is why we ask you to bring a torch! Where lighting is needed we have installed low energy bulbs and during development work we also installed a large number of LED lights.

We have invested in solar technology which currently provides two thirds of the hot water requirements for our touring guests. The solar panels can be seen on two of the amenity buildings on park and the energy production is monitored closely to assess where on else on park this can be used.

In addition to the energy being from a renewable source we try to avoid wasting energy and have fitted reduced flow rate fittings to all showers and taps across the park, this has reduced the flush in all toilets to 6 litres. Reducing the flow of water saves large volumes of water on park whilst maintaining the performance of the device. Showers and tap fittings water use, is reduced by aerating the flow. The reduction of flush in a toilet is done by adding a container into the cistern to limit the fill of water from the mains to flush a maximum of 6 litres, the industry standard for an economical flush.

Over the years efforts have focussed on reducing the impact of the transport on park. Successful negotiations with Norfolk Green saw the introduction of the Coasthopper Xtra Service running via Kelling Heath from May 2010 and has now evolved into the No 36 Service from Norfolk Green. This allows guests and Holiday Home Owners to explore the beautiful North Norfolk coast and countryside, leaving their vehicles behind giving them the ability to arrive at the park using public transport from local train stations.
More details can be found on our ‘How to find us' page in the ‘Contact us' section.

Kelling Heath has also invested in a Bio-diesel Processor in June 2010; this transforms the waste vegetable oil from the restaurants into Bio-Diesel which is then used in the agricultural vehicles and a single maintenance van on park. Bio-diesel is a lower carbon emitting fuel than regular diesel and is estimated to reduce carbon emissions by 8,000KG per annum. Another key element to Kelling Heath’s success is in the involvement of staff and the local community.

A member of staff from each department meets as a ‘green team’ once a quarter to discuss new ideas and how these can be implemented. One idea from a green champion was to install a rainwater harvesting tank in the maintenance yard and place a pump in it with hosing to the sales office and central plating area. This mini system is estimated to save approximately 5,000 litres of water per year. Using local suppliers is important to us, Norfolk has some fantastic produce on offer with award winning breweries and excellent bakeries and farms on our doorstep.

The Village Store has developed a popular Naturally section showcasing these products from jams to jewellery! We also use local contractors and events providers on park.

Kelling Heath’s achievements:
In being committed to the environment and creating a sustainable holiday destination Kelling Heath joined the Green Tourism Business Scheme. This is the national sustainable tourism certification scheme for the UK. It aims to ensure that the UK remains at the forefront of sustainable tourism by rewarding organisations across the country that make a conscious contribution. We are very pleased to have been awarded Gold in this scheme in July 2010 for our commitment. We have also retained Gold in the David Bellamy Award Scheme year on year and won an award for Special Distinction in 2008 for our Blue Touring Amenity Building and a second for the innovative Bio-Diesel Processor in 2010. Kelling Heath Holiday Park also won the ‘Sustainable Tourism Award’ in the Norfolk Tourism Awards 2011. How our guests can be involved:

How our guests can be involved:
We have a Visitors Charter which gives some simple ways to reduce the impact of holidaying at Kelling Heath. All of which can be done with minimal effort and enhance your experience now and for the future.