Front of House Supervisor

Kelling Heath Holiday Park

Bars and Restaurant Supervisor
Permanent Contract
Full-time, 37.5 Hours Per Week
5 days out of 7, including weekends, evenings and Bank Holidays

Why we need you:

We are looking for a restaurant/bar Supervisor with a ‘hands on’, flexible approach and excellent interpersonal skills. Delivering exceptional service in a fast-paced environment you will be happy to work on your own initiative and as part of a team.

You will lead from the front and supervise a team to deliver a smooth service whilst supporting fellow supervisors and senior colleagues. Regardless of whether you are working in the restaurant, cafe or bar you will play a pivotal role in ensuring we provide a first-class service, catering for all guest requirements.

What you’ll do:

Assisting in the day-to-day supervision of our Front of House Team and provide support to fellow colleagues and senior team.
Liaising with the kitchen team regarding service times and special dietary requirements.
Using the till and cashing up.
Compliance to Health & Safety procedures.
Ensure the team are following the correct standard operating procedures.
Train the FOH team in areas such as guest experience , beverage preparations, health & safety and inductions.
Provide exceptional guest service and deal with complaints efficiently.
Ensure a friendly, warm and welcoming atmosphere is provided.
Selling and preparing drinks and serving guests as required.
Setting up and cleaning down before and after service.
Ensure Front of House areas are maintained to the highest cleanliness standards.

What you’ll bring – Experience:

Previous experience in a supervisory role in hospitality or retail.

What you’ll bring – Skills:

Exemplary interpersonal and customer relations skills.
Excellent communication skills.
A polite and professional manner.
Honest and reliable.
Willingness to learn.
A ‘can do’ positive attitude to work.
Ability to work on your own initiative and as part of a team.
Flexible approach to work.
High attention to detail and accuracy at all times.
Adaptable with the ability to remain calm under pressure

Level 2 Food Safety or equivalent desirable, but not essential.
Allergen Awareness desirable, but not essential.

How to apply:

We are open to all, and we value the unique skills of everyone. If you’re a suitably qualified applicant we encourage your application whatever your age, disability, gender, gender identity, race, religion or belief, sexual orientation or socio economic background. With some recruitment stages, where candidates are equally qualified, we will seek to prioritise diversity to help us to increase representation across the company.

Please apply online by sending your CV and a covering letter telling us why you are interested in the role and what makes you a good fit. Closing date 16th October 2024.

We will interview suitable candidates as they apply. If you need any adjustments or would like to discuss submitting your application in a different format, please contact us.