Guest Experience

September Guest Feedback

In September, we received 378 Guest survey responses. During the survey, we ask Guests to rate us out of 5 for our Range of Facilities, their Experience, Value for Money and Likelihood of return.

Below is the overall ratings:

4.7

Range of Facilities

4.7

Experience

4.3

Value for Money

4.7

Likelihood of Return

What our Guests had to say in September

“Very well set up for a great family weekend.”

“It’s a beautiful park and has loads to offer everyone. The shop is fully stocked. The Village Square is a lovely social gathering site. I got engaged at the lookout point”

“Our favourite place for a holiday. Quiet, calm, relaxing and the perfect place to rest and recharge.”

“We came for the Beer & Gin Festival. We hadn’t been to Kelling Heath before but we were very impressed with the cleanliness of the facilities, the quality of the food and the friendly staff. We will definitely come again and explore further. Lovely park.”

“I would definitely recommend anyone to come to Kelling Heath as it is a hidden gem and people should know about it (but not too many!).”

“We have been staying for more than 40 years. It feels like ‘coming home’ every time we come down the drive onto site. We still get that fantastic uplift in spirit, knowing that we are about to start another lovely break at Kelling Heath. We love it, our adult children love it and now our grandchildren love it too. If we ask them whether they want to come away in the caravan, it is always ‘can we go to Kelling Heath please?’ Even from the 17-year old (now that must be ticking the right boxes!!).”