Guest Experience
December Guest Feedback
In December, we received 87 Guest survey responses. During the survey, we ask Guests to rate us out of 5 for our Range of Facilities, their Experience, Value for Money and Likelihood of return.
Below is the overall ratings:
4.6/5
Range of Facilities
4.7/5
Experience
4.4/5
Value for Money
4.8/5
Likelihood of Return
What our Guests had to say in December:
“Immaculate facilities. Friendly staff. Peaceful site. Woodland walks. Close to the beach. Terrace Restaurant & Bar. Fantastic food and so much more! We loved it and we will be back!”
“This park is by far the best I have been to. I first came in 1994 with my then very young children. I have been back regularly. I now come once a year with my now grown up children, their partners and my grandchildren. We just love the fact that there is so much for the children to enjoy outdoors and in natural surroundings. They love the walks, the parks and swimming, so much so that we didn’t even venture off park this year. The staff are all amazing and happy to go out of their
way to help. This is a very happy place to be, love the wildlife too!”
“After staying there for two years running for our annual Thursford visit, we invited other family members to join us for a
weekend get together. They have now stayed for the third time in a lodge. I have also recommended Kelling Heath to
anyone visiting Thursford!”
“Such a relaxing break in a stunning part of the county. Exceptionally clean….everywhere. Super friendly staff, great facilities for adults and children alike."
“We loved our stay in a beautiful clean lodge which is important to us. A great site to explore.”
“Everything about the site is first class."
