Customer Services 01263 588181

Kelling Heath - Welcome and Information

Wecome to Kelling Heath - here you will find information to help whilst staying at Kelling and visiting the surrounding area


General Information

All arrivals to check in at the Check In Cabin, located adjacent to the main car park
Touring from 12pm
Woodland Lodges and Holiday Homes from 4pm

Touring - please vacate the pitch by 10am
Woodland Lodges and Holiday Homes - please return your key to Reception by 10am

First Aid
If a member of your party requires first aid assistance, this should be given by another member of your household unless a life or limb-threatening injury necessitates compromising guidelines to provide emergency care. The staff member will be equipped with the appropriate PPE to protect themselves and others if they need to compromise social-distancing guidelines to provide medical assistance.

A defibrillator is located within the kiosk in the Village Square. In an emergency, please follow the usage instructions provided with the equipment. 

Camping Gas
The Village Store offers a like for like exchange on camping gas.  

Phone Box
Situated in the Village Square 

Wi-Fi is available throughout the Village Square, the Forge & Terrace and Pizza on the Square
User name - KellingHeath-Guest
Password - kellingheath1 
Or check in via Facebook 

Please note that our laundrette will be closing temporarily from Monday 1st November 2021, we apologise for any inconvenience this may cause during your stay.
The nearest alternative laundry facilities can be found in Sheringham, click here for information 

Waste Management
We strive to ensure 100% of the waste on Park avoids landfill.  Guests are encouraged to follow the guidelines below to help us achieve this.  Bins are located in the Village Square, around the hire fleet accommodation and on the touring areas.

Our new waste management systems on Park include:
Recycling (clean items only) - Cans, plastics, card and paper
Glass - All mixed glass bottles and jars
Compostable - All of our takeaway containers, Pizza boxes, coffee cups and lids are compostable
Food Waste- Caddies are provided in all hire fleet accommodation, as well as food waste containers at various bin bays
General - Anything that can't be recycled
Batteries - A battery recycling container is located in Reception

Park Rules

Please restrict ball games to the Sports Field or Recreation Area.  Ball games are not permitted on the Touring Areas.   

Noise & Anti-Social Behaviour
Out of respect for other guests, we kindly ask that noise be kept to a minimum after 10pm.  There will be an increased level of vigilance from our Wardens, Duty Managers and Security Guards this season to ensure guests are complying with the Park rules and pitching instructions.  A continued breach of rules may result in guests being asked to vacate the Park. 

No Smoking
We have a strict no smoking policy in all our Lodges and Holiday Homes.  Electronic cigarettes are also not permitted indoors. 

When setting up your touring caravan please locate the jockey wheel on the pitch number slab, as indicated at the time of arrival, or place the corner of your tent as close as possible to this point.  Incorrect pitching may result in your being asked to set up again correctly.  If you need any help, please feel free to ask. 

Only one car per pitch, all second cars must be parked in the main Park car park. 

Pets are NOT allowed in our Holiday Homes or Lodges. 

Dogs are welcome in the designated Touring Areas only at Kelling Heath but must always be kept on leads and are not to be left unattended.  Please clear up after your dog.  Dog bins are located in four corners and at the main entrance of the Red Touring Area. 

Carbon Monoxide Advice
Carbon monoxide poisoning poses a real threat when BBQ's (both gas and charcoal) are used incorrectly.  We ask anyone enjoying one to follow this advice: 

Ensure BBQ's are used well away from your accommodation.  At no point take BBQ's into your accommodation, touring caravan, or tent.  Once finished, ensure that your BBQ is properly extinguished. 

For public safety and privacy the flying of drones at Kelling Heath is prohibited. 

Cycling in the Village Square is strictly prohibited. 

Fire Rules and Regulations 

Please be aware that during periods of warm, dry weather, there is a heightened fire risk on Park in and around the Heathland and Woodland. 

In the event of an extreme and prolonged period of dry weather we reserve the right to introduce a ban on the use of all types of BBQs. 

Please remember: 

  • To dispose of cigarette butts safely - ensuring they have been fully extinguished
  • Do not leave bottles or glasses in direct sunlight 
  • No open fires are permitted anywhere on Park
  • Never use a disposable BBQ indoors or in a tent 
  • Never leave a lit BBQ unattended
  • Keep a bucket of water next to your BBQ 
  • Remember to safely dispose of your BBQ and do not empty hot ash into refuse bins
  • Store gas cylinders outside, away from direct sunlight 
  • Campfires, Fireworks, Fire Pits and Chinese Lanterns are STRICTLY NOT ALLOWED. 

If you see or suspect a fire, immediately remove yourself from the area to a safe distance before raising the alarm by pressing one of the fire alarm sounders located on each of the touring facility blocks.  These are grey boxes with a red button.  Assembly point is located next to the main car park.  

Things to do on Park

Things to do on Park  

Walks and Trails
A comprehensive booklet detailing the various trails around Kelling Heath is available from Reception or the Village Store for £1 

Huff & Puff Cycle Hire
Huff & Puff are on site at Kelling Heath (use of your own safety equipment is preferred)

Fishing in the fishing pond is allowed provided you hold a valid Environment Agency permit  

Tennis Courts
Must be booked with Reception - £5 per hour (equipment can be hired for a small charge from Reception)

Situated in the Village Square (equipment available to purchase from the Village Store) 

Table Tennis
Situated in the Village Square (equipment available to purchase from the Village Store) 

Trim Trail
A woodland eco-gym for adults.  The start of the Trim Trail is located close to the Tennis Courts through a double wooden gate.  Follow the grey way markers around the route. 

Adventure Playgrounds
There is a Junior Assault Course for older children in the woodland behind the Village Square.

For younger children there is an Adventure Playground and Sports Field located between the Yellow Dragonfly and Blue Butterfly Touring Areas.  See map for location.


We hope you will be able to find everything you need in our Village Store, however there are a number of small supermarkets in the local area as detailed below:

Budgens - Holt
Tesco - Sheringham
Morrisons - Cromer
Lidl - Cromer
Morrisons - Fakenham


Useful Telephone Numbers

Reception – 01263 588181

Forge & Terrace – 01263 589913

Out of Hours: Norse  are on Park 7pm-7am daily. Should you experience issues during your stay, including power cuts, noise disturbances or other such problems, please call them on 01603 894209  (control room).

Medical Contacts Call 999 in an emergency, call 111 for non-emergency assistance.Provide the operator with the following details: caravan or pitch number, full park address including postcode: Kelling Heath Holiday Park, Sandy Hill Lane, Weybourne, NR25 7HW

Norfolk & Norfolk University Hospital (A&E) 01603 286286

Cromer & District Hospital (No A&E, minor injuries) 01263 513571

Holt Medical Practice 01263 712461

Sheringham Medical Practice 01263 822066

Holt Dental Practice 01263 712335

Sheringham Dental Practice 01263 823119

Police Call 999 in an emergency

Call 101 for non-emergency

Miramar Veterinary Centre 01263 822293

What our guests are saying:

Fantastic place set in beautiful surroundings with so much to do on park