Welcome Guide

Kelling Heath Holiday Park Map

Kelling Heath Holiday Park Lodge and Holiday Home’s to hire

Red Squirrel Touring Area

Yellow Dragonfly Touring Area

Blue Butterfly Touring Area

During selected weeks, we have bookable family activities for our guests, which will return on Park in February 2024.

Ask at Reception about our self-guided walks.

If the incident is life or limb-threatening, you should call 999 immediately before alerting a member of staff.

Kelling Heath has several trained first-aiders who can assist with serious first-aid incidents on the Park. Please visit or contact Reception on 01263 588181, or if outside of their opening hours, please visit the Forge Bar or contact our Security Control Room on 01603 894209.

Minor cuts, bruises, bites, and stings should be treated by another member of your party where possible. Our Village Store stocks basic first aid essentials.

Please note: If we provide first aid assistance, we require the consent of the injured party, and first aid will need to be carried out in the presence of a relative. If no relative is available, then with the consent of the injured party, another adult or member of our staff must be present.

When treating a person under the age of 18, the adult with responsibility for the child MUST be present and give consent for treatment on their behalf. Where the responsible adult is not available and the need for treatment is urgent, a chaperone, either another adult or member of our staff will, with the consent of the minor, be in attendance.

A defibrillator is located within the kiosk in the Village Square. In an emergency, please follow the usage instructions provided with the equipment.

We have a strict no smoking policy in all our Lodges and Holiday Homes.  Electronic cigarettes are also not permitted indoors.

Dogs are welcome in the designated Touring Area only at Kelling Heath but must always be kept on leads and are not to be left unattended.

Please clear up after your dog.  Dog bins are located around Park.

Please read our Dog Rules.

Pets are NOT allowed in our Holiday Homes or non dog-friendly Lodges.

There will be 6 allocated dog-friendly Woodland lodges for arrivals in 2024.

For public safety and privacy, the flying of drones at Kelling Heath is prohibited.

The charging of hybrid and or electric vehicles using the electricity supply to your Lodge, Holiday Hire Home, or touring hook-up point is NOT permitted.

Six designated charging points are located at Kelling Heath by the main overflow carpark, adjacent to the turning to the Woodland Lodges. Instructions are available on each pedestal; we ask that you are mindful of removing your vehicle once the charge is complete to allow others to use the charging points. Payment is via the MONTA APP.

Electric E-Bicycles are NOT permitted to be taken into your Lodge and/or Holiday Hire Home for charging. Quad bikes, segways, hoverboards and electric scooters are NOT permitted to be used on Park.

Under the Road Traffic Act, E-scooters and hoverboards are strictly prohibited on Park.  The Roads on Park are subject to road traffic law and, as such, any use of these is a criminal offence.

Bikes can be hired from Huff and Puff Cycles located on Park, just off the Village Square as you head towards the Viewpoint.

Please be aware that during warm, dry weather, there is a heightened fire risk on the Park in and around the Heathland and Woodland.

In the event of an extreme and prolonged period of dry weather, we reserve the right to introduce a ban on all types of BBQs.

Please remember:

• To dispose of cigarette butts safely – ensuring they have been fully extinguished
• Do not leave bottles or glasses in direct sunlight
• No open fires are permitted anywhere on the Park
• Never use a disposable BBQ indoors or in a tent
• Never leave a lit BBQ unattended
• Keep a bucket of water next to your BBQ
• Remember to dispose of your BBQ safely, and do not empty hot ash into refuse bins
  Store gas cylinders outside, away from direct sunlight
• Campfires, Fireworks, Fire Pits and Chinese Lanterns are STRICTLY NOT ALLOWED.

If you see or suspect a fire, immediately remove yourself from the area to a safe distance before raising the alarm by pressing one of the fire alarm sounders, which are on each of the touring facility blocks. These are grey boxes with a red button. The assembly point is next to the main car park.

Reception – 01263 588181

Situated in the Village Square

Kelling Heath is a place to switch off and connect with nature. Due to our woodland setting,  mobile coverage can be limited across the Park, including accommodation. For those important ‘staying in touch’ moments, there is free WIFI available in the Village Square, The Forge & Terrace and Brackens Café.

Touring – please vacate the pitch by 10am
Woodland Lodges and Holiday Homes – please return your key to Reception by 10am

Please drop your keys at Reception or through the letter box to the right of the main reception doors