Find out the answers to our frequently asked questions.
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Contact the Reception and Reservations Team on 01263 588181
To be allocated a pitch all payment is needed at the time of booking or 6 weeks prior to arrival.
During low season we can make provisional bookings that can be held for 5 days without payment of a deposit, on confirmation we require a deposit of £75 for Lodges, Holiday Hire Homes and Touring Pitches to secure the booking. The provisional booking will lapse if no deposit is paid. Provisional bookings cannot be taken where the holiday start date is within 7 days.
During low season you can arrive on the day without a prior reservation, as you will not have been allocated a pitch prior to your arrival pitches will be subject to availability.
Your confirmation that you have received either through the post or via e-mail is all that is required to check in.
For Welcome Back Breaks and the published offer for touring caravans and tents you will need to bring the original booking confirmation with a valid voucher code to show on arrival.