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Access statement

Our Access Statement...

Kelling Heath

Located amongst 300 acres of woodland and heathland in an Area of Outstanding Natural Beauty close to the North Norfolk coastline at Weybourne.

The majority of Kelling Heath lies on a feature known as the Cromer Ridge formed during the last ice age. The Park falls within the North Norfolk Area of Outstanding Natural Beauty and borders Kelling Heath itself, which is an extensive tract of lowland heathland designated as a Site of Special Scientific Interest. Arable fields and two Forestry Commission woodland complete the surrounding area.  In developing a commercially viable destination, our aim was to do so in sympathy with the environment whilst educating our guests' and visiting organisations.  In developing the infrastructure and facilities consideration has been given to those with disabilities despite the environmental constraints of the location.


Website

The Kelling Heath website is designed to expand and fit browsers.


General Description

Within the 300 acres Kelling Heath provides pitches for private holiday homes which can be purchased, pitches for touring caravans and tents and a small number of Holiday Homes and Lodges to hire.
A range of facilities centered on the Village Square provide recreational places to enjoy, along with seasonal entertainment in The Folly.

Sound environmental management of the woodland and heathland habitat is of primary importance and the Park has been developed in a way that is sensitive to and in keeping with the environment. For example, away from the Village Square and its facilities, roads and paths are typical of a natural woodland and heathland location and may not be suitable for those with disabilities.


Touring Pitches

Are located in three areas on flat level grassland. Pitches can be made available close to amenity building’s, all of which have inclusive facilities with access controlled via a radar key. Parking is available for one car beside each pitch.


Holiday Hire Homes and Lodges

The Woodland Lodges have the more spacious accommodation, as well as baths allocated in them. Parking is available beside all types of accommodation.

Beech and Ivy Lodge both have fixed ramps. Whilst they are fitted with ramps, they are not accessible or adapted accommodation inside.

Unfortunately, temporary ramps cannot be fitted to the other Lodges.

Nightjar Holiday Homes all have ramp access but are not equipped internally for accessible accommodation.


Arrival

A drop off lay by is close to the main reception, whilst parking bays are available in the main car park. Access to reception is level with no ramps. We also have an accessible lowered desk.


Transport

We are able to provide details of local taxi firms who may be able to assist with transport. Kelling Heath has its own halt on the the North Norfolk Railway and you are able to travel to Holt and Sheringham. From Sheringham you have access to the national rail network. 


Facilities

Access to the Village Square is level, with a ramp onto a raised terrace. There are accessible toilets in the main building.


Village Store

Ramp access is available to the Store. A delivery service for those with disabilities is available on request. 


The Forge & Terrace & Pizza on the Square

The Forge & Terrace Bars offer full table service and large print menus on request. A disabled toilet facility is available in the main building.

Pizza on the Square has level access and offers take away and table service with large print menus on request.


Health & Fitness Club and Outdoor Pool

Access to the Health & Fitness Club and Outdoor Pool is level with no ramps.

Corridors are spacious and well lit.

The Health & Fitness Club has a disabled changing room and a chair lift providing access to and from the main pool. There is a raised area within the Fitness Studio is accessed via a ramp. The fitness studio equipment has been upgraded to improve accessibility and signage around the complex has been improved.

Staff at the Health and Fitness Club who train people in the gym are level 2 qualified gym instructors. We have a health commitment statement which is visible for all to read. The centre manager is also qualified in instructing members about any long term issues after having Covid.

There is level access to the outdoor pool and guests may use the changing room in the Health & Fitness club.


Activities

There is an easy access trail giving less able bodied people the opportunity to experience the heathland habitat and views across the North Sea from an interpretation point. Due to the woodland and heathland habitat some of the activities may be unsuitable for those with disabilities. Staff at Reception or a member of the Countryside Team will be pleased to offer further advice.


Emergency Service

There is a 24 hour emergency telephone service available on Park located in the Village Square.

Security is on Park after hours.

A defibrillator is located in the Village Square which a number of staff have been trained to operate.

If you require a wheelchair, we recommend Holt Mobility Centre, 01263 588777. Mobile phone coverage whilst available at can be limited due to Kelling's rural location.


What our guests are saying:

Love this park, been visiting since I was a child and will again in the future. Lovely & peaceful if you want to escape the hustle & bustle.

KJ