Kelling Heath is currently closed to guests up to and including 28 March 2021
We are sorry for any disappointment caused to guests looking forward to visiting Kelling Heath. We are sure you will understand that this closure is due to the new lockdown restrictions and the uncertainty around the situation as to when Government restrictions will be eased.
Guests with bookings at Kelling Heath during the period to 28 March
We will be contacting those guests due to arrive at Kelling Heath up to the 28 March (in order of date of arrival). As I am sure you may appreciate under these circumstances, we are dealing with high volumes of calls and would request your patience in waiting for us to contact you.
Your options for arrival dates up to 28 March 2021
- You can transfer your break to a later date in 2021 - If the new break cost is lower in price than the original, we will refund the difference, if the cost is higher, then we will ask you to pay the difference.
- Credit Note – If you are unsure of the date you wish to transfer your break to, we will offer a credit note valid for 18 months from the date of arrival of the booking in question to use towards a future reservation.
- Refund – If you decide to cancel rather than transfer your booking, then you will not pay the balance of the hire charge and we can refund your deposit. If you have paid the balance, we can refund the total holiday cost.
Many thanks for your patience and understanding, we hope that you and your families remain safe in these troubling times and very much look forward to welcoming you back to Kelling Heath once we are permitted to reopen.