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Coronavirus Covid-19

Contacting us - High call volumes

Our Reception and Reservations team are experiencing extremely high call volumes and e-mail traffic as guests seek to book with us or check availability. Please may we request your patience during this time, we will respond as soon as we can.

Thank you

Coronavirus update Sunday 1 November 2020

Dear Guests

Your Booking with Kelling Heath
New National Restrictions from 5 November

Following the announcement by the Prime Minister on Saturday 31 October from Thursday 5 November until Wednesday 2 December new national restrictions for England will be in place.

What does this mean for guests?

We regret that Kelling Heath must close by law for the period of the lockdown for guests hiring Kelling Heath's own lodges, holiday homes and touring and camping pitches. 

For those already on park you will be required to vacate your accommodation or touring pitch by 18:00 on Wednesday 4 November. Park staff will be speaking with those affected and we will be in contact with you on your return home about your curtailed break.

Arrivals due week commencing 2 November up to and including 5 November will be contacted by telephone about their reservations.

Arrivals from 6 November will be contacted by e-mail or if no e-address is held, by telephone

As we are sure you may appreciate under these extreme circumstances we are dealing with high volumes of calls and would ask for your patience at this time

If you have an urgent query you can contact us by e-mail at Please note that we will respond as quickly as we are able to any e-mail.

Many thanks for your patience and understanding, we hope that you and your families remain safe in these troubling times and very much look forward to welcoming you back to Kelling Heath once Coronavirus is under control.

Please keep safe, stay alert and help control the virus.

With our very best wishes
The Directors and Management
Kelling Heath

What our guests are saying:

Kelling Heath was fantastic, incredibly peaceful but there was still so much to do, the children loved it.

Mara Lee: Past Editor, Practical Parenting